How Can We Help?

Download the SwissBorg app from the App Store or Google Play, enter your email and create a password, then complete our KYC verification process. The process typically takes 5–10 minutes.

You need a valid government-issued photo ID (passport or national ID card) and a selfie. Some users may be asked for proof of address depending on their country.

SwissBorg is available in 47 countries across Europe and beyond. Visit our website to see the full list of supported countries.

Most verifications are completed instantly or within a few hours. In some cases it may take up to 2 business days.

You can browse the app, but you must complete KYC to deposit funds, trade, or use any financial features.

SwissBorg supports 11 fiat currencies including EUR, GBP, CHF, USD, and more, depending on your country of residence.

Go to Wallet → Add Funds in the app. You can deposit via bank transfer (SEPA, SWIFT) or credit/debit card.

Standard fees start at 1% per trade. BORG token holders with higher SwissBorg Ranks can receive cashback on fees, reducing the effective cost to near zero.

Yes. SwissBorg uses MPC keyless technology, stores the majority of assets in cold wallets, conducts regular security audits, and is licensed by the AMF in France.

Use the in-app chat or visit our contact page. Our support team is available 7 days a week.